MASTER: Navigating Tough Conversations (Recorded 11/14)
Don't be the asshole.
When stakes are high, opinions vary, and emotions run strong, it requires more tact and skill to ensure the conversation arrives to the needed outcome. This course teaches the SAUCE strategy to help manage difficult conversations and focuses on learning from previous experiences through reflection. Regardless of geography, industry, or project, facilitating tough conversations effectively is a key competency for successful communication.
This course is a BurlyCon Master Class.
Individuals will only be added to the class if they have been approved to take courses in the Master Class track.
To allow us to cross-check our Master Class list, we ask that you please send us a brief email at [email protected] with your name and any Master Classes where you would like to be admitted. We will add new students into the course each Friday before BurlyCon begins on November 8, 2020.
With a special brand of facilitation, she calls "Edutainment", Victoria ensures a valuable and memorable learner experience in every class. Currently a Lead Leadership Development Specialist with one of the Big 4 professional services firms, she can be found facilitating across North America and beyond. The Learning and Development field has been Victoria's passion for 15 years, working for companies such as Countrywide, Bank of America, and Hewlett Packard Enterprise.